SIM swap: when your number is the weak spot
If your phone suddenly loses signal, act now.
Stuck? Hand it to a recovery team and skip the guesswork.
We'll handle it for youSigns
- No service on your phone where you normally have it
- Password reset messages you didn't request
- Your carrier tells you about a SIM change you didn't make
What to do
- Call your carrier from another phone and lock the number.
- Secure your email first.
- Recover your social accounts: Instagram, Facebook, WhatsApp.
- Switch from SMS codes to an authenticator app (2FA guide).
Questions people ask
How do I stop SIM swaps?
Set a carrier PIN or a port-out lock, and don't rely on SMS codes for 2FA.
More recovery guides
- Instagram hacked: the recovery checklist
- Facebook hacked: the recovery checklist
- Disabled, suspended, locked or hacked? How to tell
- No email, no phone: the recovery route
- Someone's in your account right now
- Username changed or account deleted
- Lock it down after recovery
- Two-factor authentication, done right
- Spotting recovery scams
- Fake Meta messages: how accounts get stolen
- Warn your followers
- Business assets after a hack
- WhatsApp hijacked: getting it back
- Your account emergency kit
- Prevention checklist
- Recovery FAQ
- Getting past "Confirm you're human"
- Getting the video selfie accepted
- Security code not arriving
- The hacker turned on two-factor
- Hacked, then disabled
- Facebook "Your account has been locked"
- Unknown account in your Accounts Center
- Suspicious login alerts
- Recover your email first