We'll handle it

Hacked, then disabled

Two problems at once: recover first, then appeal.

Stuck? Hand it to a recovery team and skip the guesswork.

We'll handle it for you

Hackers often use stolen accounts for crypto scams or spam, which triggers a ban. Now you're locked out twice: by the hacker and by Meta.

Order of operations

  1. Secure your email account.
  2. Gather proof of the hack: security emails, login alerts, messages from friends.
  3. Log in to see if an appeal is offered. If it is, appeal and explain the hack with dates.
  4. Use a clear appeal letter. The AccountAppeals generator has a "hacked then banned" option.
  5. After restoration, delete the intruder's posts and lock it down.

UnbanPro takes on hacked-then-disabled cases end to end.

Questions people ask

Will Meta believe I was hacked?

Evidence helps: the 'your email was changed' email and dated login alerts.

More recovery guides

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